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Privacy

CM Group Ltd Privacy Policy

Introduction

Your information is important to you and we will at all times respect this fact. We will never share, sell or otherwise publicise your personal information other than as detailed below.

This Privacy Policy details how CM Group Limited (“CM Group”) collects and uses information you supply when using CM Group Web sites (the “Websites”) and purchasing products and services from CM Group. This Privacy Policy should be read in conjunction with, and forms a part of, our Terms of use.

This Privacy Policy only relates to the CM Group website(s) and does not extend to your use of the internet outside of the CM Group site(s).

What information we collect

We collect information when you enter your details on purchasing or signing up to a product or service or contact us for more information, which you agree to supply to us as accurate. This information may include (but is not limited to) your name, title, job title, email address, company name, billing address, debit or credit card details, banking details and other payment information details.

We do not monitor your use of the internet, but we do use cookie technology to monitor your use of CM Group website(s). This information is not stored alongside your personal data and will only be used on an anonymous, aggregated basis.

How we use your information

We use the information you provide to: process your order and deliver the products or services you have purchased, contact you or assist you with any product or service enquiries, improve the content and functionality of our Websites or services, investigate any complaints you may raise with CM Group, assist us with crime and fraud prevention such as to check your identity, and for internal CM Group research purposes.

We may disclose your information to: our payment processing partners to process your payment, credit reference agencies and fraud prevention agencies, relevant public authorities or law enforcement agencies, and where required by law, regulation, legal proceedings or in response to a valid, legally compliant request by a competent authority.

Any personal data you submit will be retained by CM Group for as long as you use the service and systems provided by CM Group or is otherwise required by law.

Should CM Group or any of its divisions be acquired by or merged with another company we retain the right to transfer your data to the new Company but, CM Group will inform you of the transfer.

Blogs and shared conversation areas

You are welcome to comment on our blogs and use shared conversation areas on our Websites for support comments and queries, or to share your thoughts and ideas. The intention of these services is to enable you to communicate freely with other people within CM Group or amongst the user community. By making any such entries you accept that they will be viewed by other users and therefore any information you put in them will be shared freely. You also agree to abide by our Terms and Conditions and not post any threatening, offensive, abusive, defamatory, libellous, illegal or inappropriate content and be subject to any moderation that CM Group deem appropriate. You also acknowledge that CM Group may remove any of your comments or postings at any time.

Security

CM Group uses third-parties to supply hosting services, payment services and other technologies in providing our products and services to you. CM Group owns the software, databases, and all rights to the CM Group applications, whilst you retain all rights to your data.

By using our Websites and our services, you agree that any information you supply to CM Group may travel over the internet. All such communications use a secure SSL channel to help maintain the privacy of your data.

All personal data is stored securely in accordance with best practice security principles in accordance with the Data Protection Act 1998.

Cookies

A cookie is a small amount of data that may be stored on your computer’s hard disk as a result of browsing to a Web site.

CM Group uses cookies to store information about your current session with our services. These cookies are set to expire. We do not use permanent cookies.

Changes to our Privacy Policy

CM Group retains the right to change this Privacy Policy at any time. Any significant changes will be communicated through notifications on the Websites.

Questions

Any questions about this Privacy Policy should be made by emailing CM Group at info@cm-group.co.uk